Effective Date: October 7, 2026
Serendipity Photography (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a photography session, or otherwise interact with our services. By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Mailing address
- Names and ages of family members (for session planning)
- Payment information (processed securely through third-party providers like Stripe)
- Any additional details you provide during booking or communication
We may also automatically collect limited non-personal data such as your IP address, browser type, and website usage through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Schedule and manage photography sessions
- Communicate with you regarding bookings, inquiries, and updates
- Deliver galleries, prints, and digital images
- Process payments and handle invoicing
- Improve our services and customer experience
- Send occasional updates or promotions (only if you opt in)
- Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information with trusted third-party service providers only when necessary to perform specific services, such as:
- Payment processors (e.g., Stripe)
- Online gallery or photo delivery platforms
- Printing labs
- Email and SMS communication platforms (e.g., GoHighLevel)
These third parties are only given the information needed to perform their specific services and are contractually obligated to protect your data.
4. SMS/Text Messaging Consent and Data
If you provide your phone number to us, you agree to receive text messages from Serendipity Photography regarding your inquiry, booking, appointment reminders, and related customer service. Message frequency varies. Message and data rates may apply.
You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. For assistance, reply HELP or contact us at info@serendipity-photography.com.
Important: Your mobile phone number and SMS opt-in data will not be shared, sold, or rented to any third parties or affiliates for marketing or promotional purposes.
5. Use of Images
With your permission, we may use photographs from your session for our portfolio (website, social media, marketing materials). If you prefer that your images remain private, you may opt out at any time by notifying us in writing.
6. Data Security
We take reasonable measures to protect your personal information, including secure storage and limiting access to authorized individuals. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information and images only as long as necessary to provide our services, comply with legal obligations, and maintain business records. You may request deletion of your data, subject to any legal or contractual obligations.
8. Your Rights
You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise these rights, please contact us at info@serendipity-photography.com.
9. Children’s Privacy
As a family photography business, we may collect limited information about children (such as names and ages) provided by parents or guardians. We do not knowingly collect personal information directly from children without parental consent.
10. Third-Party Links
Our website or galleries may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.
12. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: info@serendipity-photography.com
Phone: 346-275-5288